System Overview

What are the benefits?

► Cost saving on calls to international and local destinations
► Free calls between all internal users wherever they are in the world
► Free calls between offices worldwide
► Voice messages and faxes can be sent to your email address
► Reduce or eliminate mobile roaming charges
► Unified communications such as voicemail to email, fax to email, 'follow me' etc
► Click-to-call functionality, add a link on your website or email signature
► A complete end to end solution that can grow and change with your business
► A voice 'trunk' service means you can continue to use your old system

Conferencing

The system provides a full voice conference service to all internal users. Have up to 8 people calling into a conference room, 24hrs per day. No bookings required, or expensive charges, its all included in your system. You can even have an external dial in (DID) number to provide external access. This could be for customer or a supplier to conference into the system and have a meeting.

Direct dial numbers (DID's)

These numbers are real telephone numbers that outside callers use to call you.
We can port, (i.e. move) your existing number to the system (depending on your current provider and location) or we can provide new cost effective numbers.

These inbound numbers can be from most countries in the world, so you could have a US number that rings your extension on your desk in the UK for example, or it could ring your softphone on your laptop.

We can also provide non-geographic numbers such as 1800, 0800, 1300 etc. These can be provided from most countries. This allows you to offer your customer free calling to you.

Trunk Service

Web based management system

Full access to your telephone system via a web portal to provide complete control of your service.

From here you can see details such as call records, forwarding details, call barring and time based calling details etc

Different types of users

The system can be used for different types of users these are described below

Main office user
This type of user is permanently based in the office, such as a typical desk worker or receptionist. These users are set up with a permanent deskphone, and can perform all functions such as call transfer, conference etc

Regional office user
These are the same as the main office users, and even though the offices could be in another part of the country, or another part of the world, calls between these users are always free.

Road user or home user
These users are generally based in a home office or a hotel. If they have a good internet connection they can be contacted. If they are connected via the internet, calls to these users are again free. We can provide a quality grade DSL connection to your regular home workers to improve call quality and ensure they are always available. However, if the quality of the internet at the remote location is adequate, this should not pose a problem for one or two users.

Calling card users
Give your staff or end users the ability to use the system to make calls using our pre-pay cards. This can dramatically reduce your mobile roaming charges.